Suitable for managers, team leaders, practitioners dealing with difficult or entrenched people, or having challenging conversations, this interactive workshop changes the approach to conflict.
Support people experiencing conflict or dealing with difficult change to get clear about their own priorities, appreciate the perspective of others, consider their emotional responses and wholly engage with the decision-making process.
The principles and skills provided enable participants to develop new dynamics between people in conflict and foster a culture where people are able to engage in open, honest and empathic dialogue, leading to fuller satisfaction and more sustainable outcomes.
When: September 7 - 10
Cost: $2250 for SACOSS members; $2500 for non-members - Catering provided
This program provides CPD points for mediators and course credit towards achieving National Mediation Accreditation.
For more information visit http://www.jimcynglerconsulting.com/training.html and to book please contact Maddy Gilders at admin@jimcyngler.com or call (03) 9528 1414