Justice, Opportunity and Shared Wealth for all South Australians

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Feedback & Complaint Procedures

At SACOSS complaints are dealt with transparently, promptly and in a way that supports your rights and takes into account your particular abilities and circumstances.

Complaints are valued and used by SACOSS to improve its products and services.

We encourage you to call the Executive Director on 08 8305 4222 to discuss your concern.

If you are making a complaint in writing, please address to:

SACOSS Executive Director
Marjorie Black House
47 King William Road
Unley SA 5061

OR

The Chairperson
SACOSS Board of Management
Marjorie Black House
47 King William Road
Unley SA 5061

Alternatively, you can email your complaint (Mark - Confidential Complaint) to sacoss@sacoss.org.au

If you are not completely satisfied following the SACOSS process of dealing with client complaints, you may seek independent external advice on the matter.