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Connectivity Costs: Telecommunications Affordability for Low Income Australians

Major study conducted jointly with the Australian Communications Consumer Action Network based on a survey of over 500 low income households and a series of focus groups. The study looks at the (in)adequacy of the Centrelink Telephone Allowance (CTA) and the gaps in the market's provision of appropriate telecommunication services. 

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Published Date: 
Thursday, 3 November 2016