For the latest COVID updated advice, check out the government's COVID response page. It includes information on border restrictions, QR codes, mask use and gatherings.
Information about vaccinations can be found on the federal Department of Health website section dedicated to the COVID-19 vaccination program. You can also contact the DHS COVID-19 team with questions or concerns, and find a range information at these links
- Health guidance for staying safe
Services that urgently need access to PPE should contact SA Health for PPE supplies by emailing HealthPSCMSCOCustomerService@sa.gov.au
Updates on NDIS coronavirus supports in South Australia
Minister for the National Disability Insurance Scheme, Stuart Robert, has confirmed NDIS participants in South Australia have access to a range of temporary measures to ensure they can receive their disability-related supports, in line with public health advice.
In addition, with a focus on the safety of NDIS participants during the COVID-19 restrictions period I South Australia, the NDIA is reaching out to connect and check-in with vulnerable participants, to ensure they continue to have supports in place and offering phone or online planning meetings during lockdown.
Temporary measures in place to assist participants in South Australia include
- Eligible NDIS participants able to use plan funding to purchase low-cost Assistive Technology, including smart devices (up to $1500)
- Greater plan flexibility to ensure access to supports; deep cleaning of residences in the event a support worker returns a positive COVID-19 test; additional support, including a deep cleaning service, for participants who test positive for COVID-19 or who are required to isolate who live in a Supported Independent Living (SIL) setting
- NDIS participants in South Australia who rely on face-to-face supports and assistance with their daily living will be able to use an existing support item (Low Cost Disability-Related Health Consumables) to claim on the cost of PPE for their own use at times their worker is with them
- Providers in South Australia able to claim an allowance of $1.70 per hour of support delivered in the Activities of Daily Life Support Category, to cover the cost of PPE for workers, directly from the NDIA, ensuring participant plan funds are not impacted by the use of PPE by their providers and workers.
More information is available at ndvs.gov.au.
Relief for people without incomes
There are a number of options available to support people who have lost income due to complications caused by the SA COVID-19 outbreak and lockdown. Measure include:
- A Pandemic Leave Disaster Payment of up to $1,500 available to eligible people who have been instructed to self-isolate or quarantine at home due to a public health direction or a positive COVID-19 test. To check your eligibility and to apply, visit the Services Australia website.
- The SA COVID-19 Cluster Isolation Payment, a single $300 payment to provide financial support to workers in South Australia who are required to self-isolate because of a public health direction from SA Health and mandatory COVID-19 testing and do not have access to paid leave or other income support. To check your eligibility and apply, visit the SA Gov COVID-19 website.
- The COVID-18 Relief Call Centre is also available for information and assistance on 1300 705 336. Services include access to personal hardship support and advice on short-term accommodation options if you cannot safely self-quarantine or self-isolate.
Mental health support
If you are in need of mental health support, please contact the SA COVID-19 Mental Health Support Line. You can call on 1800 632 753 (open 8.00am – 8.00pm every day).
Information for people with intellectual disability
A lot of information about COVID-19 and the SA lockdown is hard to understand, and may make people feel worried because they do not know what they need to do. To support people with intellectual disability, the SA Council on Intellectual Disability has prepared an easy-read document that provides a translation of SA Health and SAPOL COVID-19 information from Thursday 19 November. SA Health has also prepared easy-to-read information and resources on symptoms of COVID, physical distancing, COVID testing, COVID-19 hygiene tips, and how to wear a mask.
Thank you to NGOs providing essential services
We want to express our gratitude for our incredible community sector workforce who are working hard to be here for us during this difficult time. While these people are already #HereForSA every day of the year, we thank them for going above and beyond at this critical time. Thank you for looking after all South Australians in need, and making sure we all stay safe and well while waiting out these restriction
Advice on care and safety
- Open Your World - SA Govt. official COVID-19 advice website
- Cleaning and disinfection in the workplace (SA Health fact sheet)
- Coronavirus resources (Federal Govt. Health Dept.)
- Good hygiene is in your hands poster
- Simple steps to stop the Spread poster
- Advice for employers
- Advice for aged care
Advice and information on recovery
- SA roadmap for easing COVID-19 restrictions
- Frequently Asked Questions for SA roadmap Step 1
- COVID-19 SA roadmap considerations
Advice and information on accessing support
Domestic and Family Violence
- Domestic Violence Crisis Line (Women's Safety Services SA) - 1800 800 098
- 1800RESPECT (National Sexual Assault, Domestic & Family Violence Hotline) - 1800 737 732
- Mensline - 1300 789 0978
- Ninko Kurtangga Patpangga (The Southern Regional Aboriginal Family Violence Service) - 08 8297 9644
- KWY Aboriginal and Torres Strait Islander Family Services - 08 8377 7822
- Migrant Women's Support Program - 08 8152 9260
Asylum Seekers, Refugees and Temporary Visa Holders
- Refugee Council COVID-19 information for refugees and people seeking asylum
- Refugee Council information about COVID-19 and social security
- Red Cross migration services and support
- Department of Home Affairs COVID-19 translated fact sheets:
- Funds available from Australian Refugee Association supporting asylum seekers and temporary visa holders not receiving Centrelink payment - up to $410 in utilities, phones, internet or education bills. Contact the numbers below:
- Hind (Arabic speaker) - 0418 331 424
- Mohsen (Arabic speaker) - 0427 073 489
- Halia (Hazaragi/Dari/Persian speaker) - 0447 773 552
- Bhupal (Bhutanese speaker) - 0415 094 418 (Wednesday and Thursday)
- Carolina (Spanish speaker)- 0414 054 419
- Alima (Swahili speaker) 0439 823 340 (Monday and Tuesday)
- JobSearch advice about COVID-19 coronavirus
- Lifting of mutual obligations until 22 May 2020
- Services Australia information and services to help you if you’re affected by coronavirus (COVID-19)
- Centrelink Coronavirus Supplement
- Centrelink Economic Support Payment
- Australian Government JobKeeper Payment fact sheet
Trusted information sources
- Federal Government – Coronavirus 2019 information
- Federal Government - COVID-19 Resources
- Federal Department for Health
- SA Government information and resources on Coronavirus COVID-19
- SA Health COVID-19 dashboard
- SA COVID 19 Clinics and Testing
- World Health Organisation – novel coronavirus 2019
FOR THE SECTOR
- Department of Human Services advice, including an example of a contingency plan.
- Fair work practices like managing workforce issues, or knowing your rights as an employee.
- Australian Services Union information for community sector employees
- SA Health COVID-19 information and resources for the public and health providers
- NDIS Disaster Response
- Department for Health information for the health and aged care sector
- COTA Industry Code for Visiting Residential Aged Care Homes during COVID-19
- SA Government information sheet for protected persons, service providers and guardians.
- SA Government restrictions on at-risk care facility residents.
- DHS guidelines for NGO sector.
Self Isolation & Quarantine Guidelines
In South Australia, you will be required to self isolate or quarantine for 14 days if you:
- have arrived from overseas
- have arrived from interstate (some exemptions apply)
- have been in close contact with a confirmed case of COVID-19
During these 14 days, you must stay at home or in your hotel room and not leave unless you require urgent medical care.
This currently applies to all travellers (international and Australian), including South Australian citizens.
Non-compliance will result in a maximum penalty of $20,000.
For more information, visit the SA Health COVID-19 advice webpage.