The Better Practice Guideline for Energy Retailers is a collaborative approach to preventing hardship amongst energy consumers. The objective is to work towards minimising the financial stress experienced by vulnerable energy consumers.
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Better Practice Guideline for Energy Retailers
24 March 2015
No. 21, December Qtr 2014
10 February 2015
A summary of cost of living changes in the December Quarter with relatively low price increases and a generally better quarter for vulnerable and disadvantaged people. There is no feature article in this issue.
Download Cost of Living Update No.21
The National Disability Insurance Scheme: Towards a Paradigm Shift for Disability Services?
10 December 2014
The National Disability Insurance Scheme: Towards a Paradigm Shift for Disability Services?
The Death Spiral - Supporting 'On Grid' Consumers Workshop Report
30 November 2014
The SACOSS Death Spiral; Supporting ‘On Grid’ Consumers workshop brought together 30 senior energy market participants from industry, government and the community sector to attempt to reach agreement on a number of key policy initiatives to address the need for ‘on grid’ consumer support in a death spiral scenario.
No. 20, September Quarter 2014
6 November 2014
A summary of cost of living changes in the September Quarter with relatively low price increases and a generally better quarter for vulnerable and disadvantaged people. There is no feature article in this issue.
Download Cost of Living Update No. 20
South Australian Disconnection Project
30 August 2014
A research report into the support the community sector provides to consumers who are at risk of or experience disconnection/restriction from electricity, gas and/or water.
No. 19, June Quarter 2014: Health
31 July 2014
Cost of living figures for the June Quarter with a special focuses on health. Health care prices have gone up at double the inflation rate over the last decade and represent a significant cost and hardship to a number of households. The report also analyses the cost of living impacts of Federal Budget health measures.
Download Cost of Living Update No. 19
Energy Payment Research
16 July 2014
The South Australian Council of Social Service (SACOSS) has released research about energy payments, having surveyed 600 South Australian households by telephone. The research was conducted for SACOSS by Colmar Brunton Research.
Download Energy Payment Research
Finding a Better Deal Report 2014
1 July 2014
Eight useful steps to follow when trying to find a better energy deal
Download Finding a Better Deal Report 2014