To provide the best quality support and services to vulnerable and disadvantaged people, organisations need good systems - including good IT. Infoxchange and ACOSS are working together to create Community Sector ‘Digital Business Kits’ designed to support not for profit organisations (NFPs) to use innovative digital and broadband-enabled platforms to engage with clients, publicise products and services, and enhance business processes. The kits include tutorials and case studies that show how connecting to high-speed broadband can improve interactions with customers and suppliers, support cloud computing and reach new clients.
The digital business kits can be found on a new website, ImproveIT, which also has the capacity for discussion between organisations about technology problems and solutions. All materials on ImproveIT are free to use and available for re-use on your member groups’ websites and in their newsletters. They are written specifically for community groups and include the following:
| Kit Name and Hyperlink | Description |
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Using the internet to serve your clients and run your organisation better |
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Successfully implementing teleworking in a community organisation |
Why and how to get more staff members working outside the office |
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Developing a plan to take advantage of information and communication technology |
Planning the future of your technology can save you money and time: here’s how |
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How to use photos, infographics, video and other media to make your website work harder |
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If you’ve put in the effort to make a new website, you want people to be able to find it. This guide will help |
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Online security is a complex and rapidly changing area, but there are some simple, important things you should do |
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Find out how to make sure internet users see your organisation the way you want them to |